I decided to do a video on this because I see it quite often on my treks through cyberspace. I was able to install this software myself, unlike the installation for Hesk (see Hesk video) for which I paid the company. This software is a bit more complex than Hesk, and...
Free Help Desk Software — HESK
A great solution for someone who wants to separate and organize emails from customers but just wants a simple system without paying $100 or more a month.
Password Generator
Strong Password Generator is a free tool which will generate a random, strong password: Link to Strong Password Generator
How to Whitelist an Email Address
We all sometimes find emails we opted-in to receive in our spam or bulk folder. Sometimes popular ISPs (AOL is by far the worst about this, followed by Yahoo) will decide they are so sure an email you requested is spam they don't bother to deliver it to you at all....
How to Use Dragon Naturally Speaking
Dragon Naturally Speaking is Voice-to-Text conversion software. It makes writing much easier and faster because you can speak faster than you can write or type. It also saves on writer's cramp or carpel tunnel syndrome. I am not including it in the free/low cost tools...
How to Use Free FTP Software (FireFTP) to Upload Files to Your Server
In this video, Jill shows how to download FireFTP, attach the icon to your toolbar, set up a hosting account, and how to upload and download files Click the image to start:
How to Use Google Calendars
In this video, Jill shows the main functionalities of google calendar,,,how to: Create a calendar/manage several calendars Share the calendar with others Schedule an event Invite others to the event create and manage a task list Click the image to start:...
How to Share Files with Dropbox
In this video, Jill explains what Dropbox is and how to upload files and share them with other people Click the image to start:
Introduction to Mind Mapping
Mind Mapping has become more and more popular in internet marketing circles, and is equally useful for all business owners. It allows you to organize your thoughts, create the skeleton of a book, show other people how they fit into a project, and helps with many...
Document Sharing and Storage – Great Tool for your Virtual Crew
Overview: How to Store and Share Documents with your staff - including an evaluation of several doc storage services. When Stan gave me the assignment of finding a good document storage and sharing program for Carlton’s crew, it sounded like a simple task. Wrong!...